619-801-8144

March 10th, 2009

619-801-8144 called me a bunch of times today on my home phone.  I was actually home for the last attempt.

The person who was on the other end had a heavy Indian accent and identified herself as Erica.  I was informed that I had won $100 from my credit card company.  All I needed to do was verify the mailing address for my card ending in ####.

That’s it, I said.  No way.

Yep, my card company had contracted her company, RoboMarketing, to distribute $100 rewards across the nation.  I, having spent so much with that card, was one of the lucky winners.

I asked her which card company she was working on behalf of; so I could send them a thank-you note later, of course.  She couldn’t say, other than RoboMarketing was helping.  She moved quickly on to verifying my address.

I asked what the $100 was good for.  Gas, she said.  Gas where?  At a participating gas station.  Well, which stations participate?  Participating ones in my area.

Not believing my luck, I asked for a callback number in case we got disconnected.  800-316-9561, she said.  Where’s that located?  Clearwater, FL, obviously (619 area code is in San Diego, by the way).

Back to participating gas stations though.  Who participates?  Gas stations.  Yeah, which ones?  I’d hate to have my credit card company waste money on postage only to find out there’s no participating station near me.  Save the stamp then.

“Sir, COL? participates.  You know, COL?”.  Nope, I don’t.

Click.  She hung up.

Be warned!  Caller ID for this number shows it as “ID THEFT”.

General

Ryan needs

February 19th, 2009

Ryan needs  …

Hello Facebook :)

General

MSN Security Line Observations

January 10th, 2009
  • A man was “going to risk carrying on some liquids this time.”  He’d never tried it before and was nervous. “Seems like women need liquids more than men.  My wife’s a pro at this.”
  • Same man, listing his only liquid: hand sanitizer.  “I love this stuff.  I’m addicted to it.  Seems like ever since I’ve started using it, I’ve never gotten sick.”
  • Same man, talking about why he uses hand sanitizer: “As soon as I shake hands with someone I whip this stuff out and clean up.”
  • Same man, re: other hand shakers: “You know, somepeople will even go as far as not shaking hands with someone if they’re sick.  Can you believe that?”
  • An older (60+?) lady in front of me in the security line handed the TSA her Visa card as ID.  I had to turn away to laugh.

Travel, Work

Does it matter?

December 27th, 2008

The power went out in Honolulu over the weekend.  Time decided to cover it as “the power going out while Obama is on the island”.  I’m not sure that even matters.  I think the story is that the power went out for thousands of people.  The fact that the president-elect is on the island might be mentionable, but not headlin-worthy.

Perhaps there’s more national media on the island than usual and they needed to get out a story to justify their trip?  See below.

Media

More navel gazing

December 26th, 2008

Apparently we care what reporters are doing while they cover Obama?

Am I jealous they’re in Hawaii?  Yes.  Do I really care what the journalists are up to between live shots of Obama vacationing?  Nope.

Media

Share your holidays in standard def

December 11th, 2008

NBC 15 decided to run a crawler asking you to “Share your holidays!” throughout their primetime shows tonight.  They dropped the shows down to standard definition, not HD, and cut off 1/3 of the screen in order to show the crawler.

The crawler was asking for donations, but this caused me to not want to donate.  I’m not anti-charity, I’m anti-messing with shows people want to watch.

Fools.

Media->Local

Kushi Bar Muramoto

November 16th, 2008

Muramoto is building a small empire in Madison.  There are now three restaurants in his name.  I dined at the most recent addition, Kushi Bar Muramoto, this weekend.  It lives in the original Restaurant Muramoto location on King Street.

The concept is new to Madison.  In Japan, it’s called a yakitori restaurant.  You sit in a loud, smokey, dining room and order small skewers of meat and vegetables.  Ideally, this is all accompanied by a large volume of alocohol.  Sake, shochu, or beer are all fine.

Muramoto’s interpretation of this concept is very different from its roots, though.  The dining room is quiet, dark, and trendy.  It feels more like a PF Chang’s than an after-work hangout.  For $1.50 skewers of food, I’m not sure that’s appropriate.

When we first got there, the place was empty.  Completely.  We were allowed to sit anywhere we wanted, so we grabbed a table against the wall.  There was one bartender and one waitress, that’s it.  I thought more staff would come as the meal went on, but that wasn’t the case.

Instead of starting off with a description of the concept or going through the menu, the completely unbusy waitress just moved right to ordering our drinks.  They have a large variety of sake and shochu.  I had an $8 glass of Wakatake, which was great.  The beer selection is smaller, but they do have Kirin Ichiban and Sapporo on tap.

Again, offering no explanation, the waitress took our meal order.  We got about eight skewers of meat and vegetables and an order of the satsuma fries to start.  The fries, crispy sweet potatoes served with a spicy aoli, were excellent and probably the best thing we had all night.

The skewers were acceptable, but small.  Everything had a char on it, especially the beef.  Char is good, but not when the meat is so small that the char is all you taste.  The mushrooms left much to be desired as they were very, very dry and too light to even feel like you were eating anything.  The nonspecific gizzards were chewy, charred and too small to taste as well.

You get four sauces to accompany everything.  The best for the beef was a Japanese style sweet worchestershire, but the spicy miso mayo went well with everything.  Somewhat out of place was the curry cream.  The last, a spicy sauce, was good, but splattered all over when I squeezed it from the bottle.  Perhaps serving the sauces in small dishes or small bowls with spoons would be better.

After another round of skewers we were still hungry so we ordered a spicy miso pork rice bowl.  Very simply, it came with just bits of pork over rice.  The pork was great, but not spicy like advertised.  The rice it was served over would have been better if the sauce didn’t break it apart and make it difficult to eat.

Even after that, we were still hungry.  With nothing else left to order, we decided to call it a meal.  While we were eating, the place filled up and no additional servers came on.  As a result, the service was miserable, so we left only a basic tip.

I overheard the bartender answering the phone a few times.  At least half the calls were people looking for the other Muramoto restaurants.  A few diners stopped by to ask for directions to the other muramoto as well.  The group that sat next to us asked if sushi was served.  It’s not.  Kushi != sushi.

Turn up the lights a bit, promote large bottles of Kirin Ichiban, and make the portions larger and you’d have a restaurant I’d come back to for sure.  I’ve been saying we need a Gyu-Kaku style restaurant here for a long time.  Kushi Muramoto is the closest thing to that, but doesn’t pull it off.

For reference, here’s the food I got at a yakitori place in Tokyo:
img_2368.jpg

Food->Restaurant

Madison Halloween Freakfest 2008

November 2nd, 2008

Receptionitis15

September 25th, 2008

Receptionitis15.  Hello Office fans.

General

Wisconsin State Journal does some navel gazing

June 25th, 2008

Drudge picked up a story about someone (Eric Sundquist) from Madison’s Plann Commision wanting to ban all drivethroughs in Madison.  Well, first Drudge said that was for all of Wisconsin, then backpeddled and changed to be for Madison only (even better right: Madison is crazy liberal and this proves it!).

In any case, the point of me writing about it is that the State Journal decided to do some navel-gazing and wrote their own article about how it was picked up by Drudge.  “Hey, look at us, we’re famous!” at its best.

Media->Local

I’m a reader

June 18th, 2008

Of Slate.com.  A pretty regular reader, actually.  I recently asked a question for their Explainer column, and it was answered.  Check it out and make sure you look for my name at the bottom.

General

A conversation with Charter online support

June 14th, 2008

A representative will be with you shortly.
You have been connected to TTD Elso .
TTD Elso : My name is Elso. Thank you for contacting Charter Internet Support. How may I help you today?
ryan seal: Hi, I need my charter password reset
ryan seal: username is ********, i believe
TTD Elso : I will be most happy to assist you in resetting your password. Afterwards, I will take a look at your services and inform you about Charter bundle services, to make sure that you are getting the best value for your money. May I please have your phone number starting with area code? Thank you.
TTD Elso : For security and identity verification purposes, may I please have your name and the Security Code or PIN code? Your Security Code can be found on the upper right corner of your paper bill, just above the phrase “Statement of Service”, of your paper bill.
ryan seal: ********** is the phone #
ryan seal: i don’t get paper bills, so i can’t give you the PIN
TTD Elso : I am sorry for the inconvenience but Charter is imposing a new rule as of December 3, 2007. The PIN code is required to verify the account. Without the PIN, we cannot reset or give out usernames or passwords or any other sensitive information about the account. This is according to the new law, which the Federal Communications Commission has imposed. This is for strict compliance.
TTD Elso : Meanwhile, if you wish to access your account please contact our second level technical support (1-888-438-2427) to reset your account. They can reset your account by providing them the last four digits of your socials. Is that okay with you?
ryan seal: that’s ridiculous, actually
ryan seal: as now you’ve wasted my time
TTD Elso : The FCC has regulated a new security policy called “CPNI” (Customer Proprietary Network Information). In accordance to CPNI, we have to verify live chat customer’s identity through their PIN. If you do not know your PIN and wish to add one, you have to verify to me your Security Code. The Security Code can be found in your latest statement of account. You can find the Security Code in the upper right corner of your statement. It is printed in bold, red font. If you cannot find your Security Code, I will be processing a form so we may be able to send you your Security Code. You can have it within 5 days. When you have the Security Code handy, please contact us again so we may be able to add a PIN In your account and address your concerns.
TTD Elso : Is there anything else I can help you with today?
ryan seal: and……..you’re going to try to sell me something
ryan seal: go ahead, i dare you
TTD Elso : The FCC has regulated a new security policy called “CPNI” (Customer Proprietary Network Information). In accordance to CPNI, we have to verify live chat customer’s identity through their PIN. If you do not know your PIN and wish to add one, you have to verify to me your Security Code. The Security Code can be found in your latest statement of account. You can find the Security Code in the upper right corner of your statement. It is printed in bold, red font. If you cannot find your Security Code, I will be processing a form so we may be able to send you your Security Code. You can have it within 5 days. When you have the Security Code handy, please contact us again so we may be able to add a PIN In your account and address your concerns.
ryan seal: c’mon, push charter phone service on me
TTD Elso : Is there anything else I can help you with today?
ryan seal: i found an old statement
ryan seal: the pin is ****
TTD Elso : Thank you for that information! Your current Charter Member Services Account log in is ********. May I please have your Member Services Account log in password? Password must be at least eight characters long.
TTD Elso : Should I go ahead and reset your account with a default password?
ryan seal: yes, please
TTD Elso : Thank you for that information. Please give me a couple of minutes to process your request.
TTD Elso : By the way, do you want a phone service? It is now $14.99 for 12 months.
TTD Elso : I would like to let you know about a fantastic limited time offer that we now have available. Charter’s Telephone® has brought back its offer $14.99 for 12 months. How would you like to take advantage of this promotion? This price is much lower than our normal introductory price of $29.99. With this, you already have unlimited nationwide calling, voicemail, and 10 popular features like Call Waiting and Caller ID. With Charter’s Telephone® service, you can save up to 20%. You can get a free installation and keep your number with no switching fees or interruptions in service, and it also work with your current phones and phone jacks.
ryan seal: i hope you’re kidding
TTD Elso : no.
TTD Elso : No.
TTD Elso : This is until July 31 only.
TTD Elso : I can call you now to validate your order.
ryan seal: reset my damn password please, stop trying to sell me things
TTD Elso : Is that okay with you?
Currently experiencing network delays, one moment please….
TTD Elso : I understand your hesitation in upgrading your services. In case that you want to upgrade your services, please don’t hesitate to contact us. We are very much happy to assist you.
Network connection re-established.
ryan seal: if my phone rings i will terminate service with charter
TTD Elso : In a short while the window for www.update.charter.net (Charter Member Services Account) will open authomatically on your screen. Please log in to your Charter Member Services Account using ******** as username and ********* as default password.
ryan seal: is my password reset yet?
The agent is sending you to https://www.charter.com/order/login.aspx.
TTD Elso : Please change the default password upon accessing your account for security reasons.
TTD Elso : Please let me know if you are able to login successfully to your online account.
ryan seal: ok, that works
TTD Elso : Very good.
TTD Elso : Is there anything else I can help you with today?
TTD Elso : I would like to inform you that you can now have our fastest internet speed ( 10 Meg download) just by adding $5.00. That is ten (10) times faster than the ordinary speed. Is that okay with you?
ryan seal: no, thank you
TTD Elso : I would like to let you know that all charter products comes with a 30 day money back guarantee, we can add the service to your account right now and if you are not satisfied with it just give us a call back within 30 days and we will give you your money back, is that alright with you?
ryan seal: oh my god, you didn’t just try to sell me something else, did you?
ryan seal: you just keep going
TTD Elso : I understand your frustration and I apologize for the inconvenience this has caused you.
TTD Elso : Is there anything else I can help you with today?
ryan seal: no.
Your session has ended. You may now close this window

General